Why does Sloticorn Casino ask for identity documents?
With your ID in hand, the license lets us confirm who you are inside six hours, so the first payout never stalls.
Verified once, then paid without delay
By its last line, this table shows who checks you, when we may ask early, and how fast.
Who checks
Sloticorn Casino N.V.
License held
Gaming Control Board Curaçao, OGL/2018/8973/076
Review time
6 hours
At the latest
Before the first withdrawal
Questions go to
Minimum age
19+
The evening your KYC request lands
The minute the link opens
Minutes after the request lands, open the link and upload your government-issued photo ID. Watch the corners: all four edges and the photo must sit inside the frame.
Address match
Within the same session, add a recent utility bill showing your name and address. A cropped header alone sends you back for a second try.
Cover the middle digits
Around the same time, send a payment card image with the middle digits covered but your name clear. Show both sides, and use a card you paid with.
The six-hour window
Once the last file lands, the clock gives us six hours at the outside. Keep chat open rather than resending papers, which restarts the queue.
Papers that prove who you are
From sign-up onward, we ask every Canadian player for the same three documents, at registration or later.
Rejected documents and the quick repair
Sloticorn Casino tells you exactly what missed, so the second upload clears the desk.
Edge clipping
Corners trimmed off or a glare across the print leaves the checker unable to confirm the face and number.
Name and address mismatch
A maiden name, a middle initial or a street spelled short will stall the match against what you registered.
Stale proof of address
Bills age out fast, so a statement from months back no longer proves where you live today.
Update your ID before uploading
A card or passport past its end date stops the check dead, whatever else the papers show.
Clear the funds question in one reply
By the hour your withdrawal is picked up, our licence from the Gaming Control Board Curaçao can oblige us to trace the money you play with. Reading your bank or salary paperwork is routine AML work, and nothing about the request suggests anything is wrong with you.
Papers that may be requested
Answer the verification team at [email protected] with any of the following:
- Recent bank statement pages
- Recent payslips from your employer
- Tax return summary for the year
- Sale or inheritance paperwork
- Pension or benefit payment notice
Paperwork kept behind closed doors
Does the upload stay private? The moment your files leave your device, 256-bit TLS encryption wraps the whole transfer. Scans arrive scrambled to anyone in between.
Once the request arrives. By the time a reviewer opens your scan, it sits in a queue only the verification team can reach. Nobody in payments or chat gets a key to it.
One narrow purpose. Both files go to work only on the checks our Curaçao license demands, nothing else. Marketing has no access, and no scan is sold or shared for a promo.
When does the casino ask for your papers?
Read this before your first cash-out so no request arrives out of nowhere.